NKESI OPARA (PH.D), D.; TAMUNOKUBIE, P. . E-RECORDS MANAGEMENT CAPACITY AND JOB PERFORMANCE OF CUSTOMER SERVICE AGENTS IN AIRLINES IN PORT HARCOURT. BW Academic Journal, [S. l.], 2024. Disponível em: https://mail.bwjournal.org/index.php/bsjournal/article/view/2358. Acesso em: 17 jun. 2026.