ENHANCING THE IMPACT OF INTERNET CONNECTION FACILITIES ADOPTION IN THE ADMINISTRATIVE EFFECTIVENESS OF STATE-OWNED TERTIARY INSTITUTION IN RIVERS STATE

Abstract

The study examined the relationship between internet connectivity facilities adoption and administrative effectiveness of state-owned tertiary institutions in Rivers State. The explanatory cross sectional survey research design was adopted for this study. The population of the study consists of three hundred and five (305) administrative staff (Heads of Departments and Administrative Officers) in the five (5) state owned tertiary institutions in Rivers State, Nigeria. The sample size of the study was one hundred and seventy-five (175) respondents. The sample size was obtained using the Krejcie and Morgan Sample Size Determination Table of 1970. Considering the disparity in their population distribution, Bowley’s (1960) Population Proportionate Allocation Formula was adopted in determining the sample size for each of the tertiary institutions. The collection of primary data was done using a questionnaire designed by the researcher. Structured questionnaire was used as instrument for data collection after face-validation. Cronbach alpha was used to test the internal consistency of the instrument. Out of hundred and seventy-five (175) copies of the questionnaire administered, a total one hundred and forty-five (145) were retrieved. Arithmetic mean and standard deviation was used for univariate analysis while bivariate analysis was done using Spearman Rank Order Correction, while Partial Correlation was applied for the multivariate analysis. The findings revealed that there is a significant positive relationship between internet connection facilities adoption and measures of administrative effectiveness such as smooth workflow, information dissemination and target accomplishment. The study concluded that consequent usage of digital office infrastructure such as internet connectivity facilities brings about a corresponding improvement in administrative effectiveness of state-owned tertiary institutions in Rivers State in terms of smooth workflow, information dissemination and target accomplishment. State-owned tertiary institution who fails to adopt digital office infrastructure, might face risk of attaining poor administrative efficiency and effectiveness. The research therefore, recommended that management of state-owned tertiary institution could ensure they provide wifi to administrative staff to give way for effective task execution that will greatly drive the institution to better heights.