COMPRESSED WORK ARRANGEMENTS AND EMPLOYEE ENGAGEMENT OF FAST FOOD RESTAURANTS IN PORT HARCOURT

Abstract

The study examined the relationship between compressed work arrangements and employee engagement of fast food restaurants in Port Harcourt. The cross sectional survey research design was adopted for the study. The population of the study comprised of 373 employees from 10 Fast Food Restaurants in Port Harcourt. A sample of 191 was used for the study. A structured questionnaire with consideration to face and content validation for the collection of primary data was adopted for the study after a reliability coefficient test which its least result was above 0.70 through the adoption of Cronbach Alpha. Descriptive statistics (pie chart, mean and standard deviation) were used to analyze demographic data and research questions. While inferential statistics (Spearman Rank Order Correlation Coefficient) were used for the test of hypotheses. Findings revealed that there is a significant relationship between compressed work arrangements and employee engagement of fast food restaurants in Port Harcourt. The study concluded that compressed work arrangements with employee engagement and is being moderated by organizational culture. The study recommended amongst others that management of fast food restaurants in Port Harcourt should allow part-time workers to have a say in their schedules.