WORK-LIFE BALANCE INITIATIVE AND ORGANISATIONAL PERFORMANCE IN NIGERIAN HOSPITALITY INDUSTRY

Abstract

The hospitality industry in Nigeria is a dynamic sector that significantly contributes to the nation’s
economy. However, the interplay between Work-life balance initiative and organisational
performance remains underexplored, particularly regarding flexible scheduling and remote work
arrangements. This paper investigated how these elements influence innovative and social
performance within the Nigerian hospitality context, with organizational culture serving as a
moderating variable. The findings suggest that effective Work-life balance initiative strategies can
enhance organisational performance by fostering an environment conducive to innovation and social
responsibility. The research indicates that implementing flexible scheduling and remote work options can significantly improve Work-life balance initiative among employees in the Nigerian hospitality sector. This improvement leads to enhanced innovative performance characterized by creativity and new service development and social performance, which includes corporate social responsibility initiatives. Organizational culture plays a critical role in this relationship; a supportive culture can amplify the positive effects of Work-life balance initiative on organisational performance . The study recommended that Hospitality businesses should consider implementing flexible working hours to accommodate employees’ personal commitments while maintaining operational efficiency.