ADAPTIVE AI SYSTEMS AND BUSINESS TRANSFORMATION: A FOCUS ON NIGERIA’S EMERGING 21ST CENTURY FINANCIAL SECTOR

Abstract

In this paper, the relationship between adaptive Artificial Intelligence (AI) systems and business transformation is discussed. The discussion aimed at delineating the nature of adaptive AI and its role in advancing improved business features learning, responsiveness, and competitiveness; all of which are considered imperative for the survival of businesses, particular such operational within the context of the Nigerian financial sector. The paper is designed as a theoretical paper, with sections structured in line with the concepts of interest. The knowledge-based view (KBV) theory was adopted as the theoretical premise for the paper. Its position on the significance of knowledge for both reactive and proactive actions within unpredictable settings was expatiated in line with clarifying the role of adaptive AI in knowledge application and business transformation. From the discussion, it was concluded that adaptive AI is essential, given its capacity to influence business outcomes, and enhance the extent of dynamism expressed or demonstrated by the business in its coping or navigation of the changes in its environment.