DIGITALIZED WORK ENVIRONMENT AND EMPLOYEE JOB PERFORMANCE: A MODERATING ROLE OF DIGITAL INFRASTRUCTURE OF TEXTILE COMPANIES IN RIVERS STATE

Abstract

The aim of the study was to investigate the relationship between digitalized work environment and employee job performance of Textile manufacturing companies in Rivers State. The objective of the study was to investigate the relationships between the dimensions of digitalized work environment and employee job performance of Textile manufacturing companies in Rivers State. This study is built on two theories: Person-Environment Fit Theory and Socio-Technical Theory. The study revealed that there is strong positive significant relationship between digitalized work environment and employee job performance of Textile manufacturing companies in Rivers State. The study concludes that the utilizing of a digitalized work environment characterized by the presence and use of digital innovations, office social media, and digital access to carry out operations around a textile manufacturing company are viable ways to achieve quality service delivery, job commitment, and customer satisfaction, among others. The study therefore recommended Employees of textile manufacturing firms and other organizations should adopt the use of Cloud platforms in storage and retrieval of vital work-related information, employees should judiciously make use of emailing to message themselves, store, and retrieve vital information, as this will promote their service delivery and customer satisfaction, among other things etc.