WORKPLACE SPIRITUALITY AND CONTINUANCE COMMITMENT IN SERVICE ORGANIZATIONS IN RIVERS STATE: MODERATING ROLE OF CORPORATE CULTURE

Abstract

This study examined the relationship between workplace spirituality comprising sense of community, value alignment, and meaningful work and continuance commitment among employees in service organizations in Rivers State, Nigeria, with a focus on the moderating role of corporate culture. A survey research design was adopted, and data were collected from 200 employees across banks, the Rivers State Police Command, and Rivers State University using a structured questionnaire rated on a 5-point Likert scale. Data analysis was conducted using Pearson Product-Moment Correlation (PPMC) to test the hypothesized relationships. Findings revealed that sense of community, value alignment, and meaningful work all positively and significantly correlate with continuance commitment, indicating that employees who experience connectedness, alignment with organizational values, and meaningful work are more likely to remain committed. However, corporate culture did not significantly moderate these relationships, suggesting that the direct effects of workplace spirituality are stronger than contextual influences of corporate culture in these service organizations. The study concludes that fostering workplace spirituality is crucial for enhancing employee retention and sustaining organizational performance. Practical recommendations include fostering a sense of community, enhancing value alignment, promoting meaningful work, and strengthening leadership support to embed workplace spirituality in organizational practices.